If you're unable to find a player when adding a match, it's likely because they don't have an account or haven't claimed their profile on DUPR. Encourage them to claim their account for visibility, or you can send an invitation to join DUPR if they don't have an account yet. To send an invitation to a player on the platform, please follow the below steps.
Web
Step 1: Navigate to your dashboard and click on "Players." This action will direct you to the player search tab, where you can start the process of inviting a new player.
Step 2: Within the players tab, locate the "Invite" option on the right side of the page. Click on this button to proceed with the invitation process.
Step 3: Enter the player's information required for the invitation. It’s crucial that the invitation be sent to the email address the player will use to create their account.
App
Step 1: Open the app and tap on the "Add Match" tab. This will lead you to the match entry form, which doubles as a starting point for inviting players.
Step 2: Click on "Add Member(s)" under team 2. After adding, ensure you tap on "Invite Them" located at the top right of your screen. This option becomes visible only when you select team 2.
Step 3: Fill in the necessary details of the player you wish to invite. similar to the web version, ensure the invitation is sent to the email that the player will use to register their account. this ensures they receive and can act on the invitation appropriately.
Remember, accurate entry of the invitee’s email is essential to ensure they can join and participate without any issues. If you encounter any issue with the process, please make sure to submit a request to support.
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