Player

Understanding Your Rating

• What is DUPR?
• How is the DUPR rating calculated?
• Initialization: How Do I get a DUPR rating? How do unrated (NR) players impact rated players?
• How long does it take for results to be added to DUPR? What are some tips to check if the results have already been added?

Rating Changes & Impact

• Which matches impact my rating more?
• Can my DUPR change even though I haven’t been playing?
• How can I expect my rating to move from a Match?/Can my rating go down if I win?
• Can a match change my partner and I’s rating different amounts?

Reliability Score & Pathways to Improvement

• What is the Reliability Score?/What is a Passing Reliability Score?
• How Should I Expect My Reliability Score to Move Over Time?/How Can I Make My Score More Reliable?
• How to Achieve a 60% Reliability Score and Progress to 100%?

Account creation process

• How to create an account on DUPR?
• How to claim an account on DUPR?
• How to create an account if you are under 13?
• I have a duplicate account. How do I merge my profiles?

Adding and Managing Matches on your profile

• How to add a match?
• Why can't I find a specific player when trying to add a match to my DUPR profile?
• How match validation works/How to reject or validate a match?
• What if a match is entered incorrectly?

Join a digital club as a member

• How do I join a digital club as a user?
• How do I, as user, accept/decline a request to join my club?
• Have you received an invitation to the club but do not yet have a DUPR account?
• Why am I unable to accept a club invitation as a player?

Account settings

• Find your DUPR ID
• Edit your profile information
• Change or edit the password of your account
• How to change language settings on the platform?

Troubleshooting common issues with the DUPR app and website

• Why Is My DUPR Account Information Missing?
• Forgot your password or the one you are using does not work?